The commercial WARDOGS license and the separate Playtest license are different entries. Guaranteed pre-order access still needs the Playtest entitlement to reach the account and client. [steam-beta-02]

Check entitlement before local files

  1. Sign out of Steam, then sign back into the purchasing account.

  2. Confirm WARDOGS Playtest is present in the library and fully updated.

  3. Restart Steam to refresh a newly granted entitlement.

  4. If access remains denied during the live window, record the exact message and contact the official support channels.

Know when the problem is server-side

Do not share account credentials or buy access from another player. Server-side entitlement failures cannot be fixed by deleting local user data. [steam-discussion]